2002,a global professional venture capital management,4MMO is dedicated to invest in B2B/B2C businesses,publishers of MMOG software, providers of serving massively multiplayer online game (MMOGs),operates one of the world?s largest secure network of buying & selling sites for MMOGs & improving gamer services & fostering a more enjoyable gaming experience.
Do you love video games? Do you want to love your job? This may be your dream job. Games Editor, a website devoted to game supplier and strategy, seeks a Game Editor to write and develop MMORPG strategy content for different games.
Responsibilities will include: - Writing game strategy for multiple MMORP games, features,news and stories - Collect & Review massive games review and strategy material and update docs on daily basis
The ideal candidate will be deeply interested in games and should be prepared to demonstrate a passion for the gaming industry in an interview. In other words: You must be a serious gaming geek, but a geek with writing chops. You must have an extreme attention to detail, rabid organizational passion, and the ability to meet deadlines every time. You must also be a good communicator and have strong team work inspirit.
Job Description: 1.Provide customer service for foreigner customers across the ocean; 2.Assist customer via phone, e-mail and live-chat to questions concerning on-line shopping on 4MMO.com; 3.Be mainly responsible for answering questions such as: order inquiry, post-sales service issues, customer suggestions an criticism, payment processing, delivery status and so on; 4. To handle customer complaints and ensure these complaints are handled properly; 5.The purpose of CS Department is to answer and resolve all incoming inquiries in a timely and efficient manner; 6. To maintain and improve the overall Customer Satisfaction of 4MMO.com
Basic Requirement: 1.College Bachelor degree or above, no restrictions on major; 2.Have a professional and strong sense of customer-service, with a real understanding of how to treat customers; those who are previously involved in the field of CS will be given priority; 4.Good English reading, writing and communication abilities; 5.Pass CET-4 or above; 6.Proficient in computer skills, familiar with MS OFFICE, especially MS Outlook; excellent typing skill with no less than 50 letters per minute. 7. This position requires the candidate to be able to work both day and night shifts.