EA(美国艺电)上海代表处诚聘

　　全球知名游戏公司，开创EA中国一流本土团队，等待您来参加！
　　
　　Electronic Arts (EA)(中文名：美国艺电)是全球最大的独立互动娱乐软件供应商。EA在全球范围内开发，制作，发行和运营互动娱乐软件产品。EA的产品范围广泛，包括个人计算机PC游戏，Sony PlayStation, Xbox, 任天堂Nintendo GameCube等电视游戏，GameBoy，Game Boy Advanced，PSP 和手机游戏，以及大型网络游戏。
　　
　　EA是Nasdaq上市公司。 04年全球收入超过30亿美金。EA在全球26个国家和地区设有分公司或办事处，产品行销超过70个国家和地区。 EA全球员工人数超过5，300人。
　　
　　EA中国上海代表处现诚聘以下人员：
　　
　　招聘职位:（ 点此查看）
　　
　　・ PR Manager(公关经理)
　　・ Product Marketing Manager(市场拓展经理)
　　・ Project Manager (Associate Producer)项目经理
　　・ Database Administrator(资深DBA)
　　・ Game Designer 游戏设计师
　　・ Assistant Producer (Product Research) 助理制作人
　　・ Concept Artist (CGA II) 原画设计师
　　・ Customer Service Manager 客户服务经理
　　・ Engineering Manager 软件工程经理
　　・ Director, IT Infrastructure services - China IT总监
　　・ Operation Director 运营总监
　　・ Operation IT Engineer IT工程师
　　・ QA Lead (online platform) 资深QA
　　・ Security Engineer 软件安全工程师
　　・ Software Engineer 软件工程师
　　
　　Job Title: PR Manager 公关经理

　　Location: Shanghai, China

　　Responsibilities:

　　・ The candidate will help build EA’s business in China ’s dynamic online gaming space.
　　・ The candidate will be responsible for strategy development and implementation of over all RP
　　activities to support the products launches, sales and market share growth achievement.
　　・ Work with the studio team, p roduct m anagers in conceptualizing, formulating and planning product marketing strategies for key EA products including organizing product launches , advertising and promotions, and PR communications and promotions.

　　Requirements/ experience :

　　・ The candidate should be a University graduate, ideally with a MBA degree and fluent in English and Chinese, both spoken and written.
　　・ The candidate should have strategic thinking and a solid understanding of China market and its dynamics.
　　・ The candidate should have established good relationships with the media and press, and excellent communication and presentation skills.
　　・ The candidate must be familiar with the gaming industry.
　　・ The candidate should have 5 years of solid PR working experience gained from working in multinational companies or inte
ational PR agencies.
　　・ The candidate must possess a can-do, entrepreneurial attitude.
　　・ The candidate should have hands-on experience in handling press conferences, drafting and releasing press releases and other technical details; and excellent relationships with various media groups in China.
　　
　　Job Title: Product Marketing Manager 市场拓展经理

　　Location: Shanghai, China

　　Key responsibilities:

　　・ The candidate will help build EA’s business in China’s dynamic online gaming space.
　　・ The candidate will work closely with the studio and marketing team in formulating, planning, and executing product marketing strategy. He/she will be responsible for all aspects of product marketing for EA’s casual game product including;
　　・ Monitor and analyze key trends and development within the casual game marketing space
　　Determine product positioning, communications, and pricing strategy
　　・ Formulate and execute marketing plan: product launch, advertising, PR, promotions (both online and offline), and events marketing Build and manage our online user community

　　Requirements/ experience :

　　・ The candidate should be a University graduate with a degree in marketing or business management, ideally has an MBA. Fluent in English and Chinese, both spoken and written.
　　・ The candidate should have 5 years of solid product marketing experience with a consumer products company.
　　・ The candidate should be a strategic thinker and has a strong understanding of online marketing in China.
　　・ The candidate must be familiar with the casual game market.
　　・ The candidate must possess a can-do, entrepreneurial attitude with excellent communications and organizational skills.
　　
　　 Project Manager (Associate Producer) 项目经理

　　Location: Shanghai, China

　　Key responsibilities:

　　・ Building and tracking major online game projects.
　　・ Working with producers and key project stake holders to define milestones and delivery date.
　　・ Managing weekly project status meetings.
　　・ dentifying and trouble-shooting any project bottlenecks.
　　・ Establishing a clear change management process.
　　・ Interfacing with inte
al stakeholders to assure product delivery on time and under budget.
　　・ Coordinating inte
al as well as exte
al resources such as overseeing outsourcing contractors.

　　Requirements/ experience :

　　・ Ability to gather realistic estimates on Engineering, Art, Design, QA, and Operation for a game project.
　　・ Must be detail oriented and a self starter.
　　・ Excellent interpersonal communication skills in both Chinese (Mandarin) and English required.
　　・ Ability to create and track project plans with minimal supervision.
　　・ Ability to handle crisis.
　　・ Proven track record in successful game related projects and seeing the project through from start to finish.
　　・ Good presentation and project management skills, ability to use visualization tools such as MS Project, PowerPoint and Visio .
　　・ 1+ year experiences in a game company May be required to travel.

　　Desirable Skills:

　　・ Product management experiences
　　・ Online game operation experiences
　　Market research experiences
　　・ Classical or computer art production experiences especially with art tools such as Photoshop, Maya, and Max.
　　・ Computer sciences or related background.
　　
　　 Database Administrator 资深DBA

　　Location: Shanghai, China

　　Key responsibilities:

　　・ This position will develop, maintain and support databases for EA China online projects. It requires database knowledge with significant expertise in Data Modeling, Data Architecture and Database support experience including:
　　・ Installation, configuration and upgrading of Oracle server software and related products
　　・ Do data modeling (Logical and Physical)and architecture
　　・ Data Migration
　　・ SQL and Code tuning
　　・ Gather Volumetric information for Capacity Planning
　　・ Evaluate Oracle features and Oracle related products
　　・ Participate in establishing and maintaining sound backup and recovery policies and procedures.
　　・ Implement and maintain database security
　　・ Do application tuning and performance monitoring
　　・ Setup and maintain documentation and standards
　　・ Work as part of a team and provide 7x24 support when required
　　・ Do general technical trouble shooting and give consultation to development teams
　　・ Participate in Disk layout and Disk capacity planning
　　・ Interface with Oracle Corporation for technical support
　　・ Set up and monitoring of data replication
　　・ Help Monitoring and maintenance of standby databases
　　・ Help design and develop tools for Database Services team
　　・ Performance Load testing.
　　・ Install, configure and setup Database and Real Application Cluster.
　　・ Participate in building Data Warehouse and Reporting system
　　・ Work with development team extensively.

　　Requirements :

　　・ Bachelor’s degree in Computer Science or related field
　　・ 4+ years of core DBA experience
　　・ 1+ years of Object Oriented development experience
　　・ A good understanding of the Oracle database, related utilities and tools
　　・ A good understanding of Sun Solaris and LINUX
　　・ A good understanding of Data Architecture and Data Modeling
　　・ A good understanding of PL/SQL, Triggers, etc
　　・ A good understanding of Oracle inte
als and Concepts
　　・ Basic knowledge to perform both Oracle and operation system performance tuning and monitoring
　　・ Knowledge of all Oracle backup and recovery scenarios
　　・ A good knowledge of Oracle security management
　　・ Experience in code migration, database change management and data management through the various stages of the development life cycle
　　・ Help Develop and Build Data Warehouse and reporting system.
　　・ Experience with Oracle 9i RAC preferable.
　　・ Experience with Oracle 9i and 10g preferable.
　　・ Experience with Disk layout preferable.
　　・ Experience with different type of Oracle 9i Partitioning
　　・ Good written and verbal communications

　　Desirable Skills:

　　・ English and Mandarin fluency
　　・ Familiarity with Oracle Applications
　　・ Unix and Linux System Administration
　　・ Avid gamer
　　・ Online game operation experiences
　　
　　 Game Designer 游戏设计师

　　Location: Shanghai, China

　　Key responsibilities:

　　・ Working with EA China team to define the audience and strategy.
　　・ Adapting content and features of existing EA games to be suitable for Chinese audience and market.
　　・ Designing new features and game systems, particularly multi-player features.
　　・ Working with inte
al design or production talent to bring an idea from an initial concept to a fully articulated design document.
　　・ Iterating game designs through all stages of product definition cycle to ensure high quality standards.
　　・ Interfacing with inte
ational development resources and local designers to share key lea
ing and design strategies.

　　Requirements :

　　・ 3+ years online MMOG and/or casual game design experience
　　・ 5+ years experience developing PC or online entertainment products.
　　・ Strong knowledge of gaming trends in China and Asia
　　・ Excellent game design and creative problem solving skills.
　　・ Proven track record of designing innovative interactive games
　　・ Ability to conceptualize, prototype and iterate game ideas
　　・ Strong written and verbal communication skills
　　・ May be required to travel.

　　Desirable Skills:

　　・ Fluent English is highly desired
　　・ Computer Art or Computer Science background
　　・ Experience with online/workgroup documentation tools such as Wiki
　　・ Ability to use high-level scripting tools (Flash, DHTML, etc), MS Excel, or other tools to create functional prototypes and mockups.
　　
　　 Assistant Producer (Product Research) 助理制作人

　　Location: Shanghai, China

　　Key responsibilities:

　　・ Working with EA US team to define the look and features for China casual game market.
　　・ Managing a list of avatar features for the prototype production.
　　・ Working with art and design staff to bring an idea from an initial concept to finished avatar items for product positioning campaigns.
　　・ Iterating avatar features through the prototyping stage to ensure high quality standards.
　　・ Interfacing with inte
al stakeholders to assure product strategies.
　　・ Coordinating exte
al market researchers.

　　Requirements :

　　・ Ability to find data to verify essential features for avatar design and production
　　・ Excellent interpersonal communication skills in both Chinese (Mandarin) and English required.
　　・ Ability to create and track project plans with minimal supervision.
　　・ Ability to handle crisis.
　　・ Proven track record in successful product positioning campaign.
　　・ Good presentation skills, ability to use visualization tools such as PowerPoint and Visio
　　・ 1+ year experiences in a game company
　　・ May be required to travel.

　　Desirable Skills:

　　・ Project management experiences
　　・ Product management experiences
　　・ Online game operation experiences
　　・ Market research experiences
　　・ Classical or computer art production experiences especially with art tools such as Photoshop, Maya, and Max.
　　・ Professional Quality Assurance Experiences
　　・ Ability to use high-level project management tools such as MS Project.
　　
　　 Concept Artist (CGA II) 原画设计师

　　Location: Shanghai, China

　　Key responsibilities:

　　・ Generate casual game ideas for EA China market surveys.
　　・ Show potential direction for future projects; generates quality and reasonable quantity of original work
　　・ Build mockups/visual prototypes for posters and demos
　　・ Test ideas that will work well both artistically and technically
　　・ Produce high quality presentation material for marketing reviews and other inte
al meetings
　　・ Provide feedback toward EA US products.
　　・ Under the art direction of the Art Director or Senior Concept Artists;
　　Perform research for concept art
　　Create clear and concise drawings for product tests
　　Create presentation quality art (drawings, storyboards, animatics, etc)
　　Translates design and research documents into construction drawings

　　Requirements :

　　・ At least 3-5 years Cinematic/games production experience, 1-2 years feature film a plus
　　・ Good ability to visually and verbally communicate complex mechanical and emotional concepts
　　・ Strong organizational and presentation skills
　　・ Must demonstrate an ability to quickly ideate and generate a wide array of concepts.
　　・ A history of developing concepts, that are useful and effective for product definition.
　　・ Strong drawing skills in both black & white and color with an emphasis on understanding of light and shadow
　　・ A portfolio demonstrating the following is required:
　　Very strong traditional illustration skills in a variety of media as well as excellent drawing skills
　　A strong ability to think in 3-D
　　Strong fundamental art skills
　　Good use of line, light and shadow
　　Storytelling and concept development
　　Breadth of artistic styles
　　Understanding of color theory
　　Ability to work within a style including a style set by another artist/art director
　　・ Strong communication skills in Chinese (Mandarin).
　　・ May be required to travel.

　　Desirable Skills:

　　・ Fluent English highly desired
　　・ Avid gamer
　　・ Past avatar concept design experiences
　　・ Ability to animate and model.
　　
　　 Customer Service Manager 客户服务经理

　　Location: Shanghai, China

　　Key responsibilities:

　　・ Build and manage a 50-staff customer service team responsible for the complete customer support service suite for EA China Online game projects including phone, email and chat interactions for all aspects of:
　　Technical Support
　　Account and Billing Support
　　In-Game and Terms of Service Support
　　Customer Self Help Solutions
　　・ Supervise customer service daily, motivate team to satisfy customers; execute customer service related projects and policy;
　　・ Good at solving any conflicts and complaints from customers;
　　・ Summarize key customer complaints regularly, pinpoint insufficient customer services and provide improvement plans. Follow through improvement plans;
　　・ Represent customer needs in major decision making;
　　・ Lead and train junior employees;
　　・ Avid gamer preferred;
　　・ Lead planning of CS specific tools and tool suites
　　・ Proactively identify potential support problems during the development process and recommend solutions

　　Requirements :

　　・ Familiar with online game customer service process, 2 years work experience in customer service department at management level;
　　・ Familiar with game operation inte
al work flow, familiar with customer communication and issue resolution;
　　・ Summarize customer needs, coordinate with technical department in problem solving;
　　・ Detail orientated, able to work under pressure;
　　・ Good communicator, easy going, strong English written and verbal skills;
　　・ Call center work experience is a plus;
　　
　　 Engineering Manager 软件工程经理

　　Location: Shanghai, China

　　Key responsibilities:

　　・ Grow and lead an engineering team to solve the technical issues of our product survey.
　　・ Define requirements, design, and deployment of major online game platform project.
　　・ Provide technical feedback toward all projects aiming for China.
　　・ Manage technical resources and schedules in China .
　　・ Interface with EA technical teams world wide.
　　・ Hire and train technical staff.

　　Requirements :

　　・ 5+ years experience as technical lead for a medium to large size projects in a major inte
ational company
　　・ Strong leadership skills.
　　・ BS or above in Computer Science or related field
　　・ Solid understanding of object oriented principles and design patte
s
　　・ Experience with client/server software project
　　・ Experience with computer game technical design.
　　・ Well versed in game development process.
　　・ Strong knowledge and practical experience with the Java or C++ programming language, with at least 4 years of relevant industry experience
　　・ Excellent communication skills in both Chinese (Mandarin) and English
　　・ Able to handle multiple and sometimes competing priorities.
　　・ Disciplined self-starter with strong attention to detail.
　　・ May be required to travel.

　　Desirable Skills:

　　・ Working knowledge of UNIX (Solaris and Linux) environments.
　　・ Experience with Apache/Tomcat, J2EE, XML, performance profiling, and project management a plus.
　　・ Experience developing multi-tier distributed applications that use multithreading, synchronization, and databases.
　　・ Experience with HTML, JSP’s, servlets, relational databases (Oracle preferred), SQL, and JDBC.
　　・ Understanding of networks, Inte
et protocols, clusters, load balancing, performance analysis and tuning, and quality of service (QOS).
　　・ Passionate about game and game development.
　　・ 3D graphic programming ability, including DierctX9, Maya scripting.
　　・ Experience with software localization
　　
　　 Director, IT Infrastructure services - China IT总监

　　Location: Shanghai, China

　　The Director of Infrastructure Services �C China is responsible for all IT operations within the region including:
　　Establish and maintaining the IT support structure consisting of people, systems, and services to meet the regions IT requirements
　　Serve as primary liaison between the global IT group and the regional business
　　Working in conjunction with existing global teams and services the Director of Operations is directly responsible for the following services:

　　Exte
ally facing (hosted) infrastructure
　　Inte
al user support
　　Telecommunications
　　Infrastructure operations
　　Data Center and Asset Management

　　Responsibilities:

　　・ Build a strong, high-performance team
　　・ Set and manage to approved objectives
　　・ Manage 24X7, high availability service and support
　　・ Participate in the global IT Technology Services and Operations leadership team
　　・ Enforce operational policies and procedures and provide leadership in identifying and maintaining appropriate end-to-end service levels
　　・ Manage end-user support including local helpdesk and desktop support teams
　　・ Manage infrastructure support including: server; network; application; storage and data base services
　　・ Work with existing global technology teams to identify and implement solutions to performance and availability problems
　　・ Complete budget responsibility for regional IT team (personnel, hardware, software, maintenance, data center facilities)
　　・ Monitor personnel performance, review service levels, and identify trends in capacity and incidents

　　Requirements :

　　・ 7-10 years experience in infrastructure operations including help desk, network operations, and data center management with 5 years experience in technical management
　　・ Exceptional communication and interpersonal skills
　　・ Experience working with globally distributed teams
　　・ Broad IT background with focus on Hardware, Operating Systems, Networking and storage
　　・ Significant experience in both Windows and Linux environments
　　・ Negotiation, implementation and monitoring of service contracts with exte
al providers
　　・ Experience managing/coordinating projects in a highly technical operations environment
　　・ Ability to mentor and grow junior staff members according to EA recognized methods and programs.
　　・ Develop and monitor career development plans for all employees
　　・ Must be self-motivated and be able to work both alone (with minimal supervision) and as part of a team
　　・ Must be able to develop professional and personal relationships with co-workers and end-users
　　・ Online game server architecture and operation experiences highly desirable.
　　・ Experience with IT security in China highly desirable
　　・ Excellent written and oral English and Chinese (Mandarin) communication skills
　　・ Willingness to travel
　　
　　 Operation Director 运营总监

　　Location: Shanghai, China

　　Responsibilities:

　　・ Responsible for building and leading technical operation team. Manage team work across multiple departments, resolve inte
al management problems, and adjust resources based on real time information;
　　・ In charge of overall technical operation tasks:
　　・ Design and analyze general game operation system, plan for overall operation solutions, and set up technical standard;
　　・ Build maintenance plan, arrange schedule, monitor and review operation conditions, optimize operation environment and prevent potential problems;
　　・ Based on real time customer service report, determine priority and technical support level;
　　・ Personally lead technical task force on critical problems;
　　・ Staff and train operation teams with HR support;
　　・ keep abreast the latest operation technology and products, and establish training programs for staff;

　　Requirements :

　　・ At least 5 years experiences at major telecommunication or IT related companies, more than 2 years of engineering director/manager hands-on experiences;
　　・ Large system integration and project management experiences; expert in Linux operating system and computer networking, experienced in various name brand switches and routers; CCIE preferred; knowledgeable in network and server security, able to lead and design security polices; familiar with Oracle database structure;
　　・ Strong leadership in understanding and coordinating overall operation quality. Lead technical team in building game operation system structure, and resolve key technical problems;
　　・ Open, straight forward and good communicator, team player and able to work under pressure;
　　・ Strong organizational skills to build a world class operation team.
　　・ Strong communication skills in English and Chinese (Mandarin).
　　・ Must be able to travel.
　　・ Bachelor degree or above.
　　Desirable Skills:
　　・ Working experiences in multi-national corporations.
　　・ Avid gamer
　　
　　 Operation IT Engineer IT工程师

　　Location: Shanghai, China

　　Responsibilities:

　　・ Monitor, up keep, and trouble shoot game server daily operation;
　　・ Report and resolve server operation problems in real time;
　　・ Generate and analyze server related network and hardware statistics;
　　・ Other tasks from management;

　　Requirements :

　　・ Familiar with Linux, network principle and system, familiar with Cisco switch and router, related certificate preferred;
　　・ Familiar with DNS, FTP, EMAIL, WEB etc. services and softwares;
　　・ Familiar with firewall, network facilities installation and configuration;
　　・ Remote software control experience is a plus;
　　・ Familiar with TCP/IP protocol, locate and resolve network and end user problems promptly;
　　・ Solid IT background, fast lea
er of latest technologies, able to support new product and business deployment quickly;
　　・ Nation wide backbone and first tier city intra-city network maintenance experiences is a plus;
　　
　　 QA Lead (online platform) 资深QA

　　Location: Shanghai, China

　　Responsibilities:

　　・ Leading a QA team through test design and execution for online game platform and community features
　　・ Ensuring complete coverage of project testing and regressions required to support a weekly release of an online gaming website.
　　・ Attending design reviews, creating and reviewing test plans, and ensuring that appropriate testing efforts are applied to new games and features. Training junior team members on testing and debugging practices.
　　・ Documenting defects using a bug tracking database. Performing verifications on fixes in multiple environments. Clearly documenting and/or communicating fix success, failures, and status updates, as appropriate.
　　・ Supporting the deployment of code to the test environments and diagnosing problems from client and server logs.
　　Live support of an online games service

　　Requirements :

　　・ Knowledge of full life cycle software development process and software testing methodology
　　・ Knowledge of data structures and database reporting techniques
　　・ Possesses a strong familiarity with standard design and functionality of web sites and web applications
　　・ Experience with client/server software testing
　　・ Strong communication skills and innovative thinking
　　・ Formal software test experience in full life cycle development
　　・ Experience creating full life cycle test plans
　　・ At least 2 years experience leading a team of 5 or more testers.
　　・ At least 4 years experience QA for a web site with a regular release process and standard software development practice
　　May be required to travel.

　　Desirable Skills:

　　・ Previous Game industry experience highly desirable
　　・ Knowledge of Perforce, Java, SQL, UNIX, HTML, TCP/IP, and client/server systems, with some programming experience in one of more of these areas
　　・ Fluent English
　　・ BS in Computer Science or related field.
　　
　　 Security Engineer 软件安全工程师

　　Location: Shanghai, China

　　Responsibilities:

　　・ Organize and manage network security solution and process, establish sound security protection and disaster recovery plan; setup network security structure, standard and audit plan;
　　・ Assess game security condition, provide necessary measures against security risks;
　　・ Reinforce, spot check, and monitor game and server security;
　　・ Apply security policy based on latest hacker news;
　　・ Keep tack of latest security trend and technology;

　　Requirements :

　　・ Familiar with security equipments, standard and policies (such as: firewall, IDS, security audit, port scan, authentication, encryption system ); familiar with major security products, e.g. software, hardware firewall and security tools.
　　・ Familiar with different security applications, integration, security strategy, risk estimation, and optimization, etc. Experienced in anti hacker, port scan and maintenance;
　　・ Bachelor degree in computer science or related fields.
　　・ Working knowledge of UNIX (Solaris and Linux) environments.
　　・ 2+ year software security experiences.
　　・ Self starter and can work independently.
　　・ Strong problem solving abilities.
　　・ Highly detail oriented and can follow through task without supervision.
　　・ Strong communication skills.
　　・ High integrity is required
　　・ May be required to travel

　　Desirable Skills:

　　・ English fluency
　　・ Large online game security experiences.
　　・ Avid gamer
　　
　　 Software Engineer 软件工程师

　　Location: Shanghai, China

　　Responsibilities:

　　・ Provide feedback toward a multi-tiered web environments using Java, including web applications, tools, infrastructure, and interfaces to other systems.
　　・ Participate in the technical preparation of a new game portal before the actual implementation. This preparation includes technical requirements and design, tool selection.
　　・ Work with inte
al product definition and operation team, to integrate, maintain and enhance existing applications from US.
　　・ Flexible with working hours to accommodate interaction with a global customer base (different time zones) and during ramp up times.

　　Requirements :

　　・ Experience as a major contributor of a software project, including completion of an entire game related software lifecycle from start to finish.
　　・ Expert understanding of software engineering and object oriented design principles, with at least 1 year of Inte
et/Web industry experience and 3 years of software industry experience.
　　・ Strong knowledge and practical experience with the Java as well as C++ programming language, with at least 2 years of relevant industry experience.
　　・ Understand of quality assurance, regression testing, and unit testing concepts.
　　・ Ability to analyze and debug complex systems.
　　・ Familiarity with web authoring tools.
　　・ Familiarity with cross-platform, multi-threaded, multi-browser issues.
　　・ B.S. in Computer Science or equivalent.
　　・ May be required to travel

　　Desirable Skills:

　　・ Working knowledge of UNIX (Solaris and Linux) environments.
　　・ Experience with Apache/Tomcat, J2EE, XML, performance profiling, and project management a plus.
　　・ Experience developing multi-tier distributed applications that use multithreading, synchronization, and databases.
　　・ Experience with HTML, JSP’s, servlets, relational databases (Oracle preferred), SQL, and JDBC.
　　・ Understanding of networks, Inte
et protocols, clusters, load balancing, performance analysis and tuning, and quality of service (QOS).
　　・ 3D graphic programming ability, including DierctX9, Maya scripting.
　　
　　有意者请将应聘信及简历，目前年薪及期望年薪寄至：中国上海市中央邮箱021-514，邮编号码：200021，或电邮： chinajobs@ea.com
　　公司地址：中国上海市中央邮箱021-514 Central Post Office Box No 021-514, Shanghai, P.R. China
　　邮政编码： 200021
　　电子邮件： chinajobs@ea.com